F.A.Q.

ARE ALL YOUR PRODUCTS REALLY IN CHICAGO?

TECHNICALLY NO... THEY'RE IN THE SUBURBS! IT'S JUST MUCH EASIER TO JUST SAY CHICAGO!

WHEN WILL MY ORDER SHIP?

WE'LL MAKE EVERY EFFORT TO GET YOUR ORDER OUT THE DOOR WITHIN 1 BUSINESS DAY. ORDERS FOR FULL CASES CAN TAKE 2-3 DAYS, BUT IF YOU ARE IN A RUSH SHOOT AN EMAIL TO SERVICE@PRIZEHUBSHOP.COM AND WE'LL DO OUR BEST TO ACCOMMODATE YOUR TIMELINE!

WHAT DO YOU MEAN THAT YOUR PRODUCTS ARE SAFETY TESTED?

WE KNOW THAT EVERY ONE OF OUR PRODUCTS COULD BE INTENDED FOR A CHILD SO WE FEEL IT'D BE IRRESPONSIBLE TO SELL PRODUCTS WE HAVEN'T HAD PROFESSIONALLY TESTED TO BE CPSIA COMPLIANT! 

WHAT IS YOUR RETURN POLICY?

WE WANT YOU TO BE HAPPY! SO IF SOMETHING ISN'T WORKING, OR ISN'T WHAT YOU WERE EXPECTING, WE'LL MAKE IT RIGHT! EMAIL US AT SERVICE@PRIZEHUBSHOP.COM AND WE'LL BE HAPPY TO HELP

DO YOU SHIP INTERNATIONALLY?

SORRY, WE DON'T AT THE MOMENT. 

YOU SHOW AN ITEM AVAILABLE AS A FULL CASE, BUT NOT IN STOCK BY THE PIECE. IS THERE ANY WAY I CAN STILL BUY ONE?

WE CAN MOST LIKELY MAKE THAT HAPPEN! EMAIL SERVICE@PRIZEHUBSHOP.COM AND WE'LL SEE WHAT WE CAN WORK OUT.